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Up-to-Date System Information:
Office 365 Signin Issues
posted 4/14/2016 9:29:40 AM
closed 4/15/2016 9:15:00 AM
Who is affected? |
Some users attempting to log into Office/Outlook 2013 and 2016. |
Problem: |
Office 365 Signin Issues |
Systems Involved: |
Office 365 |
Details: |
Some users are having issues when attempting to authenticate in Office/Outlook 2013 and 2016. They are redirected to the wyologin page, but after entering their username and password they are directed to a an error "404 - File or directory not found" instead of being signed into the system. As a workaround users can sign in and use Outlook Web App instead via https://uwmail.uwyo.edu. |
Updates: |
4/14/2016 3:43:04 PM: |
Problem Resolution: |
The issue was resolved by 3:40 PM on 4/14/2016. |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.