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Up-to-Date System Information:
Storage offline
posted 4/8/2016 12:19:27 PM
closed 4/20/2016 9:30 PM
Who is affected? |
Anyone attempting to connect to file shares on warehouse, studentfiles, UW-Bulk. |
Problem: |
Storage offline |
Systems Involved: |
Other |
Details: |
At approximately 12:00 PM Friday April 8th, the storage cluster that hosts file shares for Warehouse, UW-Bulk and Student labs appears to have crashed. NFS exports on the cluster appear to be unaffected. |
Updates: |
4/8/2016 2:37:19 PM: 4/8/2016 1:27:59 PM: |
Problem Resolution: |
EMC is still troubleshooting. We have a workaround to restore service in the event of another failure. |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.
