IT Hot Page


Who is affected?	Users attempting to access WyoRecords (Self-Service Banner/SSB) or Internet Native Banner (INB).
Problem:	WyoRecords and INB Will Be Unavailable, 2/28/2016, 4 AM-8 AM
Systems Involved:	Admin Systems
Details:	On Sunday, February 28, 2016, from 4 AM to 8 AM routine maintenance will be performed on the Banner Student Information System. WyoRecords and INB will be unavailable during the maintenance. The purpose of this maintenance is to install the Banner Financial Aid 8.25 release in order to comply with 2016-17 federal regulations.
Updates:	2/28/2016 10:12:53 AM: At about 9:30 AM SFA finished testing and approved the FA 8.25 install. 2/28/2016 8:05:18 AM: By 6 AM the Database Office completed its work for installing Banner Financial Aid (FA) 8.25. By 7:35 AM the Student Information Systems (SIS) unit completed cursory checks and tests in Banner.� Banner is available and FA 8.25 seems to have been installed successfully. At about 7:50 AM, the Student Financial Aid office (SFA) began more thorough testing.
Problem Resolution:

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

Comments

Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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