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Up-to-Date System Information:

Banner Scheduled Maintenance

posted 2/11/2016 7:59:12 AM
closed 2/14/2016 5:40 AM

Who is affected?

Users of WyoRecords, Degreeworks Internet Native Banner and ODS. 

Problem:

Banner Scheduled Maintenance

Systems Involved:

Admin Systems

Details:

From 3:30 AM to 5:30 am Sunday February 14th The Banner, Degreeworks and ODS database will be down for Oracle's Quaterly Security patches. 

Updates:

2/14/2016 5:40:29 AM:
Patching is finished and all systems are available. 

2/14/2016 5:27:22 AM:
Updated 2/14/2015 5:25 AM.� Banner was returned to service at 4:45 am,� Degreeworks was returned to service 5:15AM.� ODS is still being patched.�

Problem Resolution: 

IT personnel are investigating the problem. No estimated time for correction of the problem is currently available.

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

 

Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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