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Up-to-Date System Information:

Network Outage on East Campus

posted 2/9/2016 7:35:51 AM
closed 2/9/2016 3:30:00 PM

Who is affected?

East campus buildings including remote outreach sites

Problem:

Network Outage on East Campus

Systems Involved:

Network

Details:

At 7:00 am the core router that seves east campus had 100% cpu utilization and caused network instability.

 

It personnel are on site investigating the issue. No ETA for a fix.

Updates:

2/9/2016 9:40:04 AM:
2/9/2016 9:30am Service has been restored to buildings on east campus. The following remote sites are still down: Casper FP Sheridan Cheyenne LCCC Powell Seed Lab.

Problem Resolution: 

The network problem with the east side of campus is resolved. We will create a new event report for the remaining sites that are still experiencing trouble with Internet connection.

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

 

Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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