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Up-to-Date System Information:
VPN Client Upgrade
posted 12/18/2015 10:36:18 AM
closed 12/20/2015 7:20 AM
Who is affected? |
Windows and Mac VPN users |
Problem: |
VPN Client Upgrade |
Systems Involved: |
Network |
Details: |
On Sunday December 20th The IT security office will be upgrading the Pulse Secure VPN client for Windows and Mac users.
Users who have the Junos Pulse VPN client installed will be prompted to install the latest PulseSecure client. There is no change in functionality with the new client, but the branding will be different. |
Problem Resolution: |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.
