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Up-to-Date System Information:

Warehouse, Studentfiles, and UW-Bulk outage

posted 11/20/2015 4:00:29 PM
closed 11/22/2015 00:30

Who is affected?

CIFS/SMB file shares and Active Directory authentication on Warehouse, Studentfiles, and UW-Bulk and their various aliases will be unavailable for approximately 30 minutes starting midnight Saturday Night/Sunday Morning. The outage is required to install a patch for a bug in the current version of the storage cluster's operating system.

Problem:

Warehouse, Studentfiles, and UW-Bulk outage

Systems Involved:

Systems

Details:

Updates:

11/22/2015 12:28:59 AM:
Patch installed. AD and SMB/CIFS services restarted successfully.

Problem Resolution: 

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

 

Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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