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Up-to-Date System Information:
WyoWeb.uwyo.edu is taking a very long time to load
posted 10/5/2015 9:47:29 AM
closed 10/5/2015 10:12:29 AM
Who is affected? |
Anyone trying to access wyoweb.uwyo.edu will have to wait a couple minutes for it to come up. |
Problem: |
WyoWeb.uwyo.edu is taking a very long time to load |
Systems Involved: |
Systems |
Details: |
First reported 9:45 AM on 10/5/2015. We were able to reproduce the issue in the help desk. We tried it in IE, Firefox, and Chrome. WyoWeb does load in them eventually, but it took a couple minutes in each of the browsers. |
Updates: |
10/5/2015 9:48:45 AM: |
Problem Resolution: |
WyoWeb is loading normally now. Issue was confirmed on several computers in the Help Desk, but could not be reproduced by systems. Issue seems to have resolved itself. |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.
