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Up-to-Date System Information:

wireless networks

posted 9/30/2015 12:54:25 PM
closed closed 10/2/2015 5:39 AM

Who is affected?

all wireless users

Problem:

wireless networks

Systems Involved:

Network

Details:

Primary wireless controller crashed temporarily disrupting wireless service. service was unavailable for approximately 3 minutes during failover.

Updates:

10/2/2015 5:40:03 AM:
- Scheduled maintenance was completed by the network team

Problem Resolution: 

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

 

Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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