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Up-to-Date System Information:

WyoRecord and Internet Native Banner is down

posted 8/21/2015 12:16:26 PM
closed closed 8/21/2015 1:45 PM

Who is affected?

Anyone using WyoRecords or Internet Native Banner.

Problem:

WyoRecord and Internet Native Banner is down

Systems Involved:

Admin Systems

Details:

At approximately 12:00 pm WyoRecords and Internet Native Banner went offline.

Updates:

8/21/2015 1:51:41 PM:
The failure has been resolved.� Service was restored at 1:45 p.m., 08/21/2015.

8/21/2015 1:18:17 PM:
Updated 8/21/2015 1:17 PM - Problem has been identified and resolution is underway. Estimated uptime 30-45 minutes.

Problem Resolution: 

The falure has been resolved.  Service was restored at 1:45 p.m. 08/21/2015.

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

 

Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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