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Up-to-Date System Information:

ImageNow Scheduled Maintenance

posted 7/31/2015 10:57:12 AM
closed 8/2/2015

Who is affected?

Users of the ImageNow system

Problem:

ImageNow Scheduled Maintenance

Systems Involved:

Admin Systems

Details:

We will be performing a system upgrade to the ImageNow system starting at 5:00 pm Friday 7/31.  The system should be available by Monday morning for normal user access. 

Problem Resolution: 

Upgrade was completed last night 8/2.  Issue can be closed. 

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

 

Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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