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Up-to-Date System Information:

Network Outage in College of Business

posted 7/21/2015 3:11:37 PM
closed 7/21/2015 16:38:37 PM

Who is affected?

Users in the area of BU 395 may have lost network/phone.

Problem:

Network Outage in College of Business

Systems Involved:

Network

Details:

We are showing a switch down in our closet BY 395, this would effect users o that side of that floor in Business. A network tech is on the way to investigate.

Updates:

7/21/2015 4:38:38 PM:
Problem was fixed. UPS had died, the closet will have to run on bare power till a new UPS can be ordered.

Problem Resolution: 

IT personnel are investigating the problem. No estimated time for correction of the problem is currently available.

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

 

Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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