Sidebar Site Navigation
Information Technology Hot Pages
Up-to-Date System Information:
Wirless network down
posted 7/9/2015 1:17:01 PM
closed 7/9/2015 1:40 PM
Who is affected? |
Any faculty, staff or student trying to connect to Wireless |
Problem: |
Wirless network down |
Systems Involved: |
Network |
Details: |
At about 1pm users in the ITC noticed that wireless was unavailable.
|
Updates: |
7/9/2015 1:24:24 PM: |
Problem Resolution: |
Event report is submitted. Need confirmation of known problem from networking. -- Primary wireless controller was unresponsive. rebooted and service was restored. We'll open a case with Aruba to troubleshoot further. |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.
