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Up-to-Date System Information:

Scheduled Upgrade to CMS/Cascade Servers

posted 6/10/2015 9:56:02 AM
closed 6/15/2015 8:48 AM

Who is affected?

Users with web pages on the Cascade/CMS application will be unable to edit or publish changes to their pages.

Problem:

Scheduled Upgrade to CMS/Cascade Servers

Systems Involved:

Admin Systems

Details:

At 8:00 p.m. on Saturday, June 13th, the Cascade/CMS application will be migrated to new servers. During this time the database will also be upgraded to Oracle 11.2.0.4 -- This migration is scheduled to take 4 hours and should be completed by midnight. During this time clients will not be able to edit or publish web pages on the CMS/Cascade application. This should not affect the availability or ability to access www.uwyo.edu sites - just their modification by site owners.

Problem Resolution: 

IT personnel are performing a scheduled update to the CMS/Cascade application between 8:00 pm and midnight during the evening of Saturday, June 13th.

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

 

Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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