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Up-to-Date System Information:

Computers get stuck on Stage 3 after updates

posted 5/19/2015 8:28:47 AM
closed 6/19/2015 8:28:47 AM

Who is affected?

Some people attempting to allow updates on their computer will get stuck on the steps that says "Configuring updates stage 3 of 3".

Problem:

Computers get stuck on Stage 3 after updates

Systems Involved:

Systems

Details:

This is caused by the screen that says "Configuring updates stage 3 of 3" not being removed as part of the update process. This can be solved by hitting CTRL-ALT-DEL to log in.

Problem Resolution: 

IT personnel are investigating the problem. No estimated time for correction of the problem is currently available.

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

 

Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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