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Up-to-Date System Information:

Engineering and WRI Networking

posted 5/18/2015 2:34:38 PM
closed 5/18/15 3:10 PM

Who is affected?

Some users in engineering and at WRI are without network access

Problem:

Engineering and WRI Networking

Systems Involved:

Network

Details:

At 2:30pm a line card in the main engineering router failed. This line card feeds department switches and the WRI.

Problem Resolution: 

The card has been replaced and service restored

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

 

Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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