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Up-to-Date System Information:

Wyosecure VPN connectivity issues

posted 5/4/2015 1:48:14 PM
closed 5/4/2015 2:30 PM

Who is affected?

Users attempting to connect to the VPN.


Wyosecure VPN connectivity issues

Systems Involved:



Users are unable to successfully connect to the VPN.


5/4/2015 3:25:46 PM:
Unused Leases were cleared to allow users to connect.

Problem Resolution: 

IT personnel are investigating the problem. No estimated time for correction of the problem is currently available.

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk ( if you have any questions.


Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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