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Up-to-Date System Information:

Banner INB and WyoRecords down Sunday, 05/03/15

posted 5/1/2015 4:15:10 PM
closed 5/3/2015 2:45 PM

Who is affected?

Users attempting to log in to Banner INB or access WyoRecords (Banner Self-Service).

Problem:

Banner INB and WyoRecords down Sunday, 05/03/15

Systems Involved:

Admin Systems

Details:

On Sunday, May 3rd, maintenance will be performed on the Banner Student Information System. This work will start shortly after the scheduled backup of Banner production and will require approximately 7-8 hours of downtime.

Problem Resolution: 

Maintenance was completed at 12:00 PM.  Client sign off was received at 2:40PM.  This maintenace is finished and can be close.  I will also close the "WYOWEB Down" Problem Report as it was part of this upgrade. 

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

 

Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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