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Up-to-Date System Information:
studentfiles storage and uw-bulk
posted 5/1/2015 1:15:48 PM
closed 5/1/2015 14:45
Who is affected? |
Users attempting to log into the UW Student Lab nodes or shares on uw-bulk |
Problem: |
studentfiles storage and uw-bulk |
Systems Involved: |
UW Student Labs |
Details: |
There appears to be an issue with the studentfiles storage that is causing logins to take an exceedingly long time. H drives may also not be available for users who are presently logged in. |
Updates: |
5/1/2015 2:41:58 PM: |
Problem Resolution: |
A new patch has been installed, normal service should be restored at May 1st 14:40 |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.
