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Up-to-Date System Information:

UW-Bulk and Studentfiles unavailable

posted 4/27/2015 2:58:38 PM
closed 4/27/2015 3:45 PM

Who is affected?

Anyone attempting to access files on UW-Bulk.uwyo.edu or Studentfiles.uwyo.edu

Problem:

UW-Bulk and Studentfiles unavailable

Systems Involved:

Other

Details:

At approximately 2:30PM Monday April 27th Systems was notified that access to studentfiles.uwyo.edu and uw-bulk.uwyo.edu was not working.

Updates:

4/27/2015 3:44:43 PM:
We believe SMB shares on UW-Bulk and Studentfiles are accessable again.

Problem Resolution: 

Rebooted cluster.

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

 

Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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