Information Technology Hot Pages


Up-to-Date System Information:

UW Student Lab Print Server Not Working


posted 8/6/2009 3:00:04 PM
closed 8/10/09 8:34:30 AM

 

Who is affected?

At 2:40PM, Jesse Ballard report GRAIL printing was not working. An investigate reveal the Print Spooler service failed at 2:32PM.

More details:

It was restarted at 2:50PM and service was restored. We are still investigating the cause.
 

Problem resolution:

IT personal added resources to Grail.  Issue has been resolved.

It was restarted at 2:50PM and service was restored.


Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

 


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