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Up-to-Date System Information:

Office 365 System Problems

posted 11/21/2013 4:33:05 PM
closed 11/21/2013 5:20 PM


Who is affected?

Users of the Office 365 system.

More details:

At approximately 4:00 pm today, Thursday, November 21st, IT was aware of problems with connections to Office 365. The issues appear to be DNS related because a large number of Microsoft sites are not returning an address in DNS and are not accessible. Email between campus (most mailing lists) and Office 365 is not functional. Mail from external senders to UW Office 365 users is not being delivered. Unified Messaging is not functional and Outlook Web App and Skydrive are not reachable. There are reports that Microsoft is having a Global DNS Outage.

Problem resolution:

Normal service was restored by 5:20 pm, Thursday, November 21st.

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk ( if you have any questions.


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