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Up-to-Date System Information:

Outlook Web App Problems in Some Firefox Browsers - Updated 9/30

posted 9/18/2013 11:10:31 AM
closed 10/7/2013


Who is affected?

Users attempting to send messages from Outlook Web App using some versions of Firefox.

More details:

This morning, Wednesday, September 18th, IT was aware of problems sending messages with Outlook Web App using some versions of Firefox. Specifically, the "send" button does not display in the browser window

Problem resolution:

Microsoft completed the rollout of the patch to correct the issue on Monday, October 7th.

Updated 9/30:

Microsoft has received reports of an issue in which some customers using Firefox 23 or Firefox 24 are experiencing issues when composing new mail in the Outlook Web App (OWA). Customers may see the form begin to load, then see the tool bar disappear. Engineers are deploying a patch to address the issue.

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk ( if you have any questions.


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