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Up-to-Date System Information:

Office 365 Email Problems on Outlook Clients

posted 9/11/2013 8:40:01 AM
closed 9/11/2013 9:30 AM


Who is affected?

Users attempting to access UW's Office 365 email accounts with Outlook clients.

More details:

At approximately 8:30 am this morning, Wednesday, September 11tth, IT was aware of problems with Office 365 email access via Outlook. Outlook Web Access online is not affect, and it is recommended that users access their email through OWA until the problem is corrected.

This appears not to be a local UW problem. There are reports coming in to the Office365 forums from Ohio, Minnesota, West Virginia, Virginia and other places about users having the same problem.

Problem resolution:

As of approximately 9:30 am, Wednesday, September 11th, Microsoft was reporting that the Office 365 system was "healthy" and that no problems had actually occurred.

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk ( if you have any questions.


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