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McAfee Total Protection 2013 Antivirus Software Problems on the UW Network


posted 9/6/2013 4:01:14 PM
closed 5/28/2014

 

Who is affected?

UW network users who have McAfee Total Protection 2013 installed on their computers.

More details:

The IT Network Team, in conjunction with ResNet, has discovered that McAfee Total Protection 2013 includes a feature called Home Network Defense which scans the network for machines that do not have McAfee installed. This behavior looks like a network worm and areas that have network security features enabled will disable the network port.

Problem resolution:

Users who have McAfee Total Protection 2013 installed should remove the application and install a different antivirus program before they connect to the campus network.


Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

 


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