Who is affected?

User's attempting to access Banner Self Service channels (Registration Tools, Employee Self Service, ETC) may get a "CPIP Notification:  loginuser request failed for hrss"  Error.

Also when trying to access the My Courses link from WyoWeb people are receving "Can't service request to /cp/school/.

More details:

At Approximately 7:35AM, on Monday, December 17th, IT became aware of an issue logging into Banner Self Service.

Problem resolution:

IT personnel corrected the problem and restored normal service at 10:12AM on Monday, December 17th.

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.