Who is affected?

Some users attempting to log into their UW Outlook account.

More details:

If, after the UW upgrade from Exchange Server 2003 to Exchange Server 2007, you are repeatedly prompted to log in when attempting to check your Outlook email, perform the following procedures for Outlook 2003 or Outlook 2007.

http://www.uwyo.edu/askit/displaydoc.asp?askitdocid=2501&parentid=1

Problem resolution:

IT personnel have posted a procedure to correct the problem on the AskIT site at http://www.uwyo.edu/askit/displaydoc.asp?askitdocid=2501&parentid=1.

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.