2007 Incident Archives

UW UWACADWEB Web Server Problems
posted 5/27/2008 9:27:31 AM
closed 05/27/08 9:37 AM

West Campus Network Access Problems
posted 12/26/2007 9:17:47 AM
closed 12/25/2007 10:30 PM

PeopleSoft HR Access Problems
posted 12/21/2007 3:11:50 PM
closed 12/21/2007 3:10 PM

Arts and Sciences, Fieldhouse Network Problems
posted 12/21/2007 1:24:30 PM
closed 12/21.2007 3:10 PM

Power Outage Affects Computer Network
posted 12/21/2007 10:34:36 AM
closed 12/21/2007 12:15 PM

WyoWare Site Problems
posted 12/18/2007 1:48:15 PM
closed 12/18/2007 1:40 PM

Scheduled System Maintenance, 12/27/07: Brief Internet Service Interruption
posted 12/17/2007 3:26:11 PM
closed 12/27/2007 7:00 AM

UWStudent Remote Lab System Problems
posted 12/13/2007 8:34:06 AM
closed 12/12/2007 9:05 PM

Scheduled System Maintenance, 12/16: WyoWeb/Banner Service Interruption
posted 12/11/2007 4:46:19 PM
closed 12/16/2007 2:00 AM

UW VPN Remote Connection Problems Reported
posted 12/7/2007 9:01:25 AM
closed 12/7/2007 9:30 AM

PeopleSoft HRMS System Problems
posted 12/4/2007 8:54:33 AM
closed 12/4/2007 9:24 AM

Hill Hall Network Problems
posted 12/3/2007 10:49:10 AM
closed 12/3/2007 1:30 PM

UW Apartments Network Problems
posted 11/21/2007 10:43:28 AM
closed 11/21/2007 11:15 AM

Emergency System Maintenance, 11/21/07: UW OfficeScan Antivirus Pattern File Update Delays
posted 11/21/2007 10:36:19 AM
closed 11/21/2007 1:12 PM

Coe Library/History Dept. Network Access Problems
posted 11/12/2007 9:18:36 AM
11/12/2007 9:30 AM

UW Internet Access Problems
posted 11/8/2007 2:13:26 PM
closed 11/8/2007 11:58 PM

Emergency System Maintenance, 11/7/07: UWStudent Lab System Brief Service Interruption
posted 11/6/2007 1:18:14 PM
closed 11/7/2007 4:15 PM

UWStudent Lab System Slow Logins
posted 11/5/2007 8:49:37 AM
closed 10/5/2007 8:30 AM

Off-Campus Web Access Problems
posted 11/1/2007 3:03:25 PM
closed 11/1/2007 4:37 PM

WyoWeb Problems
posted 10/30/2007 8:43:50 AM
closed 10/30/2007 6:15 AM

Campus-Wide Telephone Problems
posted 10/29/2007 2:11:25 PM
closed 10/29/2007 1:50 PM

UW VPN Service Interruption
posted 10/26/2007 12:36:27 PM
closed 10/26/2007 11:30 AM

Scheduled System Upgrades, 10/28/07: Internet-Native and WyoWeb Self-Service Banner Channels Service Interruption
posted 10/25/2007 4:45:37 PM
closed 10/28/2007 7:30 PM

Emergency System Maintenance, 10/25/07: UWStudent (Arthur) Server Brief Service Interruption
posted 10/24/2007 11:29:47 AM
closed 10/25/2007 4:15 AM

Emergency System Maintenance, 10/24/07: UWStudent (Arthur) Server Brief Service Interruption
posted 10/23/2007 3:24:49 PM
closed 10/24/2007 4:12 AM

Emergency System Maintenance, 10/23/07: UW Web Server Restarted
posted 10/23/2007 9:55:13 AM
closed 10/23/2007 9:40 AM

UW Email Problems
posted 10/19/2007 10:18:32 AM
10/19/2007 7:00 PM

Scheduled System Upgrades, 10/18/07: UW Email Could Be Slower Than Normal
posted 10/18/2007 2:02:56 PM
closed 10/18/2007 6:00 PM

UW OfficeScan Antivirus Software Upgrade Problems - Updated 10/18/07, 11:55 am - USER ACTION REQUIRED
posted 10/17/2007 4:57:12 PM
closed 11/9/2007 9:27 AM

UW OfficeScan Antivirus Software Upgrade, 10/17/07
posted 10/17/2007 8:01:37 AM
closed 10/17/2007 4:40 PM

WyoWeb Banner Channel Problems
posted 10/16/2007 8:31:07 AM
closed 10/16/2007 7:51 AM

WyoWeb Banner Channel Problems
posted 10/11/2007 10:16:59 AM
closed 10/11/2007 5:50 AM

UWStudent System Data Backup Problems
posted 10/10/2007 1:30:42 PM
closed 10/12/2007 8:00 AM

WyoWeb Channel Rendering Problems
posted 10/10/2007 8:49:41 AM
closed 10/10/2007 8:30 AM

Ross Hall Network Problems
posted 10/10/2007 8:44:00 AM
closed 10/10/2007 9:20 AM

Wireless Network Problems Reported
posted 10/3/2007 11:45:40 AM
closed 10/3/2007 2:00 PM

WRI Network Access Affected by Power Outage
posted 9/24/2007 9:57:40 AM
closed 9/24/2007 10:45 AM

Scheduled System Upgrades, 9/19/07: Email Service May Be Slower than Normal
posted 9/19/2007 12:16:39 PM
closed 9/19/2007 6:30 PM

Power Outage Affects Campus Computer Systems
posted 9/18/2007 1:47:54 PM
closed 9/18/2007 1:35 PM

Scheduled System Maintenance, 9/16/07: Brief Internet Service Interruption
posted 9/12/2007 3:26:58 PM
closed 9/16/2007 7:05 AM

Central Energy Plant Network Problems
posted 9/10/2007 8:39:48 AM
closed 9/10/07 12:58 PM

Dynamic ARP Inspection Enabled in Bio Sciences Bldg. - Static IP Addresses Affected
posted 9/10/2007 7:27:27 AM
closed 9/7/2007 5:10 PM

UW Web Server Problems
posted 9/7/2007 4:22:43 PM
closed 9/7/2007 4:10 PM

Web Server Authors Access Problem
posted 9/7/2007 12:17:00 PM
closed 9/7/2007 4:10 PM

Printpress Print Server Problems
posted 9/6/2007 8:13:51 AM
closed 9/6/2007 8:43 AM

Banner Forms Problems
posted 9/5/2007 9:31:19 AM
closed 9/5/2007 9:02 AM

Network Printing Problems
posted 9/4/2007 8:52:07 AM
closed 9/2/2007 6:15 PM

Emergency System Maintenance, 8/30/07: Brief Interruptions to Internet Access
Updated 8/31/07
posted 8/30/2007 1:39:42 PM
closed 8/31/2007 8:00 AM

Classroom Bldg Network Problems
posted 8/28/2007 11:30:12 AM
closed 8/28/2007 1:50 PM

Problems with Delivery of Email Arriving from Off-Campus
posted 8/27/2007 12:04:11 PM
closed 8/27/2007 9:45 PM

UW Home Page Problems
posted 8/27/2007 9:04:20 AM
closed 8/27/2007 12:45 PM

Emergency System Maintenance, 8/24/07: Internet Native Banner Brief Service Interruption
posted 8/24/2007 4:35:32 PM
closed 8/24/2007 5:30 PM

Scheduled System Maintenance, 8/26/07: WyoWeb Portal and Banner System Brief Service Interruptions
posted 8/24/2007 2:23:38 PM
closed 8/26/2007 2:00 AM

Emergency System Maintenance, 8/23/07: Internet Native Banner Brief Service Interruption
posted 8/23/2007 10:34:24 AM
closed 8/23/2007 3:40 PM

Internet Access Problems for Off-Campus Users
posted 8/23/2007 9:31:53 AM
closed 8/23/2007 9:25 AM

Banner Financial Aid Form Problems
posted 8/23/2007 9:22:26 AM

eCompanion Brief Service Interruption
posted 8/23/2007 7:39:54 AM
closed 8/23/2007 12:00 PM

WebCT Blackboard Access Problems
posted 8/21/2007 12:45:18 PM
closed 8/21/200 12:56 PM

Cheyenne Outreach School Internet Access Problems
posted 8/17/2007 3:51:07 PM
closed 8/17/2007 4:00 PM

TransPark Building Network Problems
posted 8/17/2007 8:05:52 AM
closed 8/17/2007 9:00 AM

Problems with Access to Off-Campus Internet
posted 8/14/2007 3:20:30 PM
closed 8/14/2007 3:15 PM

Ivinson Building Brief Power Outage
posted 8/14/2007 3:03:58 PM
closed 8/14/2007 2:12 PM

Problems with Access to Off-Campus Internet
posted 8/13/2007 2:45:04 PM
closed 8/13/2007 3:20 PM

Ivinson / Coe Lab Closure
posted 8/10/2007 3:43:08 PM
closed 8/13/2007 7:45 AM

Scheduled Maintenance, 8/11/07: WTBC Power Outage
posted 8/10/2007 9:45:51 AM
closed 8/11/2007 9:00 AM

Scheduled System Upgrades, 8/12/07: WyoWeb Brief Service Interruption
posted 8/8/2007 4:28:53 PM
closed 8/12/2007 1:30 AM

Scheduled System Upgrades, 8/5/07: WyoWeb Brief Service Interruption
posted 8/1/2007 9:18:53 AM
closed 8/5/2007 1:30 AM

Banner New Computer Account Creation Slowed
posted 7/30/2007 10:58:15 AM

Wyoming Technology Business Center Network Problems
posted 7/30/2007 8:52:05 AM
closed 7/30/2007 9:10 AM

Vet Lab Network Problems
posted 7/27/2007 9:46:51 AM
closed 07/27/07 9:50 AM

Scheduled System Upgrades, 7/29/2007: Migration to New DHCP/DNS Servers
posted 7/24/2007 2:04:53 PM
closed 7/29/2007 12:00 PM

Exchange Email Problems - Telegraph3
posted 7/23/2007 3:18:29 PM
closed 7/23/2007 9:25 PM

OfficeScan Antivirus May Not Automatically Update in Some Campus Locations (Coe, Office Annex, Married Student Housing Office)
posted 7/20/2007 10:46:30 AM
closed 9/7/2007 9:40 AM

Port Disabled in Knight Hall Due to Suspected Illegal Activity
posted 7/17/2007 8:20:59 AM
closed 7/19/2007 10:35 AM

Port Disabled in Engineering Due to Suspected Illegal Activity
posted 7/17/2007 8:13:55 AM

PeopleSoft HR Production Application Server Problems
posted 7/16/2007 8:12:34 AM
closed 7/16/2007 7:55 AM

Scheduled System Upgrades, 7/15/07: WyoWeb Portal Unavailable
posted 7/13/2007 1:14:17 PM
closed 7/15/2007 12:00 PM

WyoWeb Brief Service Interruption
posted 7/11/2007 8:06:12 AM
closed 7/10/2007 10:00 PM

DHCP/DNS Servers Upgrade in Ivinson Bldg.
posted 7/6/2007 3:15:50 PM
closed 7/6/2007 5:00 PM

Old Main Network Problems
posted 7/5/2007 7:37:10 AM
closed 7/5/2007 7:59 AM

Network Problems in Aven Nelson, Wyoming Union
posted 6/26/2007 12:25:23 PM
closed 06/26/2007 12:50 PM

WyoWeb Login Problems
posted 6/22/2007 9:22:19 AM
closed 6/22/2007 9:00 AM

Banner/Active Directory Problem Affects Some Students' Access to WyoWare
posted 6/21/2007 7:54:02 AM

Scheduled System Upgrades, 6/24/07: WyoWeb Banner Channels Unavailable
posted 6/19/2007 2:37:06 PM
closed 6/24/2007 3:00 PM

Wireless Network Problems
posted 6/15/2007 8:19:24 AM
closed 6/15/2007 9:09 AM

Power Outage in Ivinson Bldg.
posted 6/7/2007 8:57:11 AM
closed 6/6/2007 5:34 PM

PrintPress Problems Reported
posted 6/6/2007 4:09:03 PM
closed 6/6/2007 4:19:57 PM

UWSPAM Quarantine Digests Delayed
posted 6/4/2007 2:04:47 PM
closed 6/4/2007 2:05 PM

Scheduled System Maintenance, 6/2/07: Ivinson Bldg. Computer Room UPS Repair
posted 5/31/2007 2:14:21 PM
closed 6/2/2007 2:30 PM

Spanish Walk Apts. Network Access Problems
posted 5/31/2007 2:28:39 PM
closed 5/31/2007 9:00 AM

Anthropology Bldg. Network Access Problems
posted 5/29/2007 10:22:45 AM
closed 5/29/2007 10:30 AM

Warehouse File Transfer Problems
posted 5/21/2007 12:21:19 PM
closed 05/21/07 3:48PM

Network Problems in Anthropology
posted 5/21/2007 8:30:54 AM
closed 05/21/07 9:30 AM

Port Disabled in Ivinson Due to Suspicious Activity
posted 5/15/2007 8:44:22 AM

UWStudent Lab System Server Problems
posted 5/14/2007 7:43:30 AM
closed 5/13/2007 5:49 PM

UW Exchange Email Problems
posted 5/9/2007 7:44:44 AM
closed 5/8/2007 9:45 PM

Electrical Power Problems in Wyo Hall
posted 5/8/2007 8:01:57 AM
5/8/2007 10:00 AM

Network Problems in Health Sciences
posted 5/8/2007 7:47:01 AM
closed 5/8/2007 11:00 AM

Development Web Server Problem
posted 5/4/2007 3:21:32 PM
closed 5/4/2007 2:00 PM

VMWare Production Server Hardware Problem
posted 5/1/2007 11:51:20 AM
closed 5/6/2007 12:45 PM

Wireless Network Problems in Hoyt Hall
posted 4/24/2007 4:32:28 PM
closed 4/25/2007 8:00 AM

Port Disabled in Ross Hall Due to Suspicious Activity
posted 4/20/2007 2:58:11 PM

Port Disabled in Shipping/Receiving Due to Suspicious Activity
posted 4/20/2007 2:56:38 PM

Schedule System Maintenance, 4/22/07:
Phone System Voice Mail and Auto-Attendant Brief Service Interruption
posted 4/20/2007 2:52:19 PM
closed 4/23/2007 8:00 AM

Wireless Network Problems in Tri Delta Sorority House
posted 4/19/2007 8:03:33 AM
closed 4/18/2007 3:30 PM

WyoWeb/Banner Account Update Problems
posted 4/18/2007 12:59:57 PM
closed 4/18/2007 2:15 PM

PeopleSoft HRMS Brief Service Interruption
posted 4/17/2007 1:30:17 PM
closed 4/16/2007 11:59 PM

Emergency System Maintenance, 4/17/07:
Warehouse Access Interruption
posted 4/17/2007 1:08:49 PM
closed 4/17/2007 10:09 PM

Port Disabled in Crane Hall Due to Suspicious Activity
posted 4/16/2007 4:40:10 PM

UW Internet Access Problems
posted 4/16/2007 8:51:15 AM
closed 4/14/2007 12:25 AM

WyoWeb Access Problems
posted 4/16/2007 8:55:35 AM
closed 4/16/2007 7:15 AM

PeopleSoft HRMS Brief Service Interruption
posted 4/16/2007 8:48:26 AM
closed 4/13/2007 7:53 AM

Warehouse File Transfer Problems
posted 4/12/2007 11:38:52 AM
closed 4/15/2007 5:00 AM

Port Disabled in Physical Sciences Due to Suspicious Activity
posted 4/6/2007 9:52:31 AM

WWW Web Server Problems
posted 4/6/2007 8:12:20 AM
closed 4/6/2007 2:30 AM

UW Internet Service Interruption
posted 4/4/2007 8:21:50 AM
closed 4/3/2007 11:00 PM

Scheduled Electrical Repairs, 4/7/07:
Ivinson Bldg. Power Outage Will Affect UW Computer Network
posted 4/3/2007 4:56:02 PM
closed 4/7/2007 8:45 am

WyoWeb/Banner Account Update Problems
posted 4/3/2007 2:22:19 PM
closed 4/3/2007 4:40 PM

Network Problems in Geology, TransPark
posted 3/30/2007 8:41:43 AM
closed 3/30/2007 9:45 AM

Rescheduled for 4/22/07 -
Schedule System Maintenance, 4/2/07:
Phone System Voice Mail and Auto-Attendant Brief Service Interruption
posted 3/29/2007 2:33:41 PM
updated 4/20/2007 2:45 PM

Scheduled System Maintenance, 3/30/07:
WWW Webserver Brief Service Interruption
posted 3/29/2007 2:24:22 PM
closed 3/30/2007 8:00 AM

UW Voice Mail and Auto-Attendant Problems
posted 3/29/2007 11:16:24 AM
closed 3/29/2007 11:45 AM

UW Wireless Network Access Problems
posted 3/28/2007 12:58:57 PM
closed 3/28/2007 5:00 PM

Banner Account Creation Problems
posted 3/26/2007 5:06:27 PM
closed 3/30/07 8:00 AM

Electrical Power Problems in Ivinson Building Affect UW Computer Systems
posted 3/25/2007 7:37:15 AM
updated 4/3/2007 4:45 PM

Port Disabled in Physical Sciences Due to Suspicious Activity
posted 3/22/2007 10:21:46 AM

Web Server Problems
posted 3/19/2007 11:54:12 AM
closed 3/19/2007 11:59 AM

Scheduled System Upgrades, 3/17/07:
New WWW Server Implementation Affects All WWW Web Sites
posted 3/19/2007 9:00:29 AM
closed 3/19/2007 4:30 PM

WWW Web Server Problems: Database Connections
posted 3/19/2007 10:29:01 AM
updated 3/20/07 8:00 AM

Scheduled System Udates, 3/15/07:
OfficeScan Antivirus Update Delayed
posted 3/15/2007 9:21:57 AM
closed 3/15/2007 11:45 AM

Scheduled System Maintenance, 3/15/07:
UWStudent Server Backups May Not Take Place
posted 3/14/2007 4:10:11 PM
closed 3/16/2007 9:30 AM

UW Calendar Web Site Problems
posted 3/13/2007 9:55:01 AM
closed 3/12/2007 9:42 AM

UWStudent Remote Lab System Problems
posted 3/13/2007 8:12:00 AM
closed 3/12/2007 7:15 PM

Hard Drive Failure in UW Exchange Email System
posted 3/12/2007 8:35:24 AM
closed 3/13/2007 8:00 AM

Electrical Power Problems in Ivinson Building Affect UW Computer Systems
posted 3/10/2007 8:15:42 PM
closed 3/17/2007 10:00 AM

Scheduled System Maintenance, 3/10/07:
WyoWeb Service Interruption - DST Patch Application
posted 3/9/2007 3:50:08 PM
closed 3/10/2007 7 AM

Port Disabled in Fieldhouse North Due to Suspicious Activity
posted 3/7/2007 9:20:55 AM
closed 3/8/2007 11:05 AM

Ports Disabled in Shipping / Receiving Due to Suspicious Activity
posted 3/2/2007 8:42:56 AM
closed 3/22/2007 8:00 AM

UW Email System Problems
posted 3/1/2007 3:32:13 PM
closed 3/1/0007 3:45 PM

Scheduled System Maintenance, 3/4/07:
WyoWeb Maintenance on Sunday, March 4th
posted 3/1/2007 10:11:27 AM
closed 3/5/2007 8:00 AM

Port Disabled in Anthropology Due to Suspicious Activity
posted 2/28/2007 9:43:37 AM
closed 3/8/2007 3:00 PM

Ports Disabled in A&S Due to Suspicious Activity
posted 2/28/2007 9:41:44 AM
closed 2/28/2007 3:10 PM

Ports Disabled in Knight Hall Due to Suspicious Activity
posted 2/28/2007 9:29:54 AM
closed 3/22/2007 11:30 AM

Ports Disabled in Cooper Mansion Due to Suspicious Activity
posted 2/28/2007 9:27:30 AM
closed 3/5/2007 9:00 AM

Ports Disabled in Agriculture Building Due to Suspicious Activity
posted 2/28/2007 9:25:07 AM
closed 3/1/2007 10:15 AM

UW Residential Data Network
posted 2/27/2007 12:26:36 PM
closed 3/19/2007 10:20 AM

Ports Disabled in Fieldhouse North Due to Suspicious Activity
posted 2/23/2007 9:55:06 AM
closed 2/23/2007 10:47 AM

IT Internal Pager Service Problems
posted 2/22/2007 2:34:49 PM
closed 2/22/2007 2:28 PM

UW Spam Quarantine Server Emergency Maintenance
posted 2/21/2007 12:04:00 PM
closed 2/21/2007 5:00 PM

Fieldhouse North Network Problems
posted 2/15/2007 10:09:37 AM
closed 2/15/2007 4:10 PM

Merica Hall Network Problems
posted 2/12/2007 9:59:13 AM
closed 2/12/2007 11:00 AM

TransPark Building Network Problems
posted 2/12/2007 9:33:00 AM
closed 2/12/2007 11:00 AM

UW DNS Problems
posted 2/9/2007 11:03:57 AM
closed 2/9/2007 7:00 AM

WyoWeb Login Problems
posted 2/9/2007 8:10:57 AM
closed 2/9/2007 7:21 AM

Banner Account Creation Problems
posted 2/8/2007 4:53:41 PM
closed 2/9/2007 8:00 AM

PrintPress Problems Reported
posted 2/8/2007 10:08:50 AM
closed 2/8/2007 9:55 AM

WebTV Problems
posted 2/8/2007 8:54:33 AM
closed 2/8/2007 11:30 AM

WWW Server Problems
posted 2/8/2007 8:29:04 AM
closed 1/7/2007 11:55 PM

ResNet Internet Performance Update
posted 2/6/2007 1:54:22 PM
closed 1/7/2007 10:00 AM

Dealer DNS/DHCP Server Problems
posted 1/31/2007 12:10:40 PM
closed 1/31/2007 12:15 PM

Pioneer Server Hardware Problem
posted 2/6/2007 9:39:37 AM
closed 2/6/2007 9:40 AM

Computer Disconnected from ResNet Network for DoS Attack
posted 2/1/2007 8:16:37 AM
closed 1/31/2007 5:00 PM

Wainwright Buildings Wireless Network Problems
posted 1/31/2007 10:27:17 AM
closed 2/1/2007 8:00 AM

Network Printing Problems
posted 1/30/2007 8:07:42 AM
closed 1/30/2007 8:15 AM

Scheduled UW Internet Service Interruption, 1/30/07: Front Range Gigapop Upgrade
posted 1/29/2007 2:06:01 PM
closed 1/30/2007 8:00 AM

Telegraph1 Email Server Problems
posted 1/29/2007 9:04:59 AM
closed 1/29/2007 8:52 AM

UW Web Server Problems
posted 1/29/2007 8:17:09 AM
closed 1/28/2007 12:33 PM

Wireless Network Problems in Health Sciences
posted 1/25/2007 1:40:39 PM
closed 1/25/2007 4:00 PM

BSR Advance Server Problems
posted 1/22/2007 4:37:36 PM
closed 1/22/2007 4:23 PM

Telegraph1 Email Server Problems
posted 1/22/2007 2:59:57 PM
closed 1/22/2007 2:29 PM

UW Calendar Web Page Problems
posted 1/17/2007 3:49:07 PM
closed 1/17/2007 3:15 PM

Scheduled Network Upgrades Across Campus, 12/17/06 - 3/4/07:
Network Service Interruptions in Various Buildings (see schedule)
posted 1/17/2007 11:34:20 AM
closed 3/4/2007 12:00 PM

Port Disabled in Knight Hall Due to Suspicious Activities
posted 1/11/2007 12:04:15 PM
closed 1/11/2007 3:56 PM

Internet Access Problems: Wainwright Bldgs, Ag Bldg, Wireless
posted 1/8/2007 10:55:50 AM
closed 1/9/07 10:00 AM

Bookstore Network Problems
posted 1/3/2007 2:46:27 PM
closed 1/3/2007 2:45 PM

West Campus Telephone Problems
posted 1/3/2007 9:14:30 AM
closed 1/3/2007 8:20 AM