Who is affected?

Users attempting to access UW Exchange email accounts, including Outlook Web Access and IMAP accounts.

More details:

At 8:40 am this morning, Friday, June 24th, one of UW's Exchange email servers experienced a failure resulting in it's unavailability.

Problem resolution:

IT personnel corrected the problem and restored the server by 9:05 am. The central Exchange server was also restarted to fully correct the problem, which interrupted Outlook Web Access and IMAP email accounts until full service was restored at approximately 9:30 am.

Note: users may need to close and reopen their Outlook clients to restore local email functionality.

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.